Who we are | | OCIO Territorial Hotel

Who we are | | OCIO Territorial Hotel

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About us

Our promise

"In 2004, when we met Sandalio and Orfelinda, former owners of the field where the hotel is located today, and knowing that they needed to leave for the city, motivated us to make a promise in which we are committed to protecting their land, their animals, preserve the local culture with the commitment to share and transmit through experiences the local identity and way of life of them and the people of Chiloé to future generations and visitors.

From that moment, we began to forge the promise and build the dream. It has been a long process of restoration from the main house, the fireplace and the construction of the rooms. "We were finding paths that the sheep occupied to move through the wooded terrain in search of fresh water springs or spaces to rest, there we were creating LEISURE."

Cristián Medina Guerrero and Yasna Aguilera Jorquera

Founding Partners OCIO Territorial Hotel

Our commitment

Our logo is four Rainbows, which have governed our life since we arrived on this Island and decided to build a space in this magical and unique place in the world.

Sustainable Development, Protection of Culture and its People, Contact with Nature and Enjoy moments in Leisure.

They are the pillars of our mission in Chiloé, and the main axes of the work that OCIO Territorial Hotel carries out to receive its passengers and collaborate with the community and public organizations of Chiloé.

To carry out each of our services, we have the support and commitment of the local community. Transportation services, meals and experiences are executed by local providers and entrepreneurs who, with their life experience, help us to show the culture and magic of Chiloé in the most authentic way.


Sustainability policy

At OCIO Territorial Hotel we are aware of the importance of the environment that surrounds us, and that the execution of activities can generate impacts on the environment, the economy and the local community. That is why we voluntarily and publicly commit ourselves to follow guidelines and commitments that contribute to the sustainable development of the hotel and the tourist destination, in order to minimize the impact and contribute to nature and local communities.

The experience at OCIO Territorial Hotel is linked to life in close proximity to nature and caring for cultural heritage. This is why we carry out actions that allow us to transmit environmental education to our neighbors and visitors, through respect and care for nature, the natural environment and local culture.

We take steps to reduce our environmental impact through the practice of recycling glass, plastics, cardboard and organic waste. Through prioritizing the use of reusable materials, also separating our solid and liquid waste, and thus reducing our polluting emissions. We promote the economic development of our environment at the neighborhood, communal and provincial level, through the purchase of local supplies such as decorative items, food, tourist excursions, and various materials, prioritizing fair trade principles as much as possible.

We are an agent of change, encouraging the articulation of key actors, both from the public and private sectors, in order to continuously improve the quality of the services offered in the Chiloé Archipelago as a tourist destination.

We reject the exploitation of human beings, in any of its forms, especially sexual and in particular when it affects boys and girls. We inform entities such as Carabineros and PDI when we see that any law is violated or there is abuse.

Supply policy

OCIO Territorial Hotel, makes purchases of its supplies and services following the Fair Trade format, where local producers are contacted directly and respecting their work and effort, in order to boost the local economy.

OCIO Territorial Hotel, since its inception it has empowered and supported our neighbors. Prioritizing the purchase of supplies and services of local origin, in infrastructure both for the construction of buildings such as the stove, as well as in the production of food so that today we have the products that they harvest such as: lettuce, potatoes , tomatoes, coriander, chives, carrots, cabbage. In short, all the vegetables that are produced, and also being able to have physical spaces to hold events.

Regarding seafood, it is acquired from local producers established on the island, Pesquera Wendtfish Ltda.-, Mrs. Griselda Remolcoy Vargas from booth 26 "Oro Marino" of the Yumbel de Castro Fair, as well as the fisherman artisan Mr. Héctor Vargas from the commune of Castro.

Fair Trade

Opportunities for disadvantaged producers

We support various small producers continuously and according to the level of production of each one to meet our demands, providing stable income for the development of their activities. By maintaining a quality standard, effective communication and a relationship based on trust, we have managed to keep this supply chain running in optimal conditions.

Fair business practices

We respect the work of our partners and employees, which is why we define mutually beneficial closings and payment amounts to make your business profitable and maintain a continuous and stable relationship.

Capacity building

We open instances for our collaborators to develop skills and abilities for their professional development in the current work area or another project.

Fair trade promotion

The entire OCIO family recommends and encourages the purchase of local products and services, taking into account the quality of the products, consumer expectations and other market offerings. We also promote through our social networks and destination event websites, to inform both locals and tourists. Looking for tourism to have a positive influence on both the visitor and the community where it is located.

Respect for the environment

We encourage practices that promote respect and care for the environment, as well as improve the environmental values of each individual, we take advantage of training instances on related topics, such as garden management, processes and the operation of compost, the interpretation of heritage natural, recognition and enhancement of native species, principles of no trace, among others. Also with printed material for the value and care of native species such as Monte Monito, which has been seen in our facilities. On the other hand, we separate our organic and inorganic waste and recyclable and non-recyclable, these are taken to the recycling center in Castro. We have a dedicated space to compost for our garden.